CBHA residents

Key policies at CBHA

You’ll find here a selection of CBHA policies. If you can’t find the policy you’re looking for, please call us on 020 7922 8500, 9am to 5pm, Monday to Friday or 10am to 2pm, Saturday. Email: services@cbha.org.uk

Repairs and maintenance policy (Word 581kb)
All about repairs and maintenance at CBHA.

Antisocial policy (pdf 353kb)
What constitutes antisocial behavour and how CBHA tackles it

Domestic violence (Word 90kb)
CBHA’s response to domestic violence.

Complaints policy (pdf 400kb)
A comprehensive guide to our complaints policy and procedures.

Aids & Adaptations (pdf 110kb)
CBHA's additional support features in the home