CBHA residents

How CBHA’s Tenancy Support Services team works to support residents in feeling comfortable in their home.

These services include:

  • Adapting a home for residents with mobility issues
    For example, installing a stair lift or hand rail, aids and adaptions.
  • Gardening and decorating scheme
    We have a subsidised gardening and decorating scheme for older residents.
  • Moving home
    Providing support to residents when they move home, including introducing them to people and places.
  • Drug or alcohol programmes
    Helping make sure that residents have access to drug and alcohol programmes.
  • Help to access other services
    We can point you in the right direction to get the support and advice you want, whether it’s from CBHA or social services.
  • Sheltered housing
    Independent living with extra support for residents over 60 years old (see below for more information)

To find out more about what Tenancy Support Services could offer you as a resident, please contact CBHA on 020 7922 8500 or email services@cbha.org.uk.

Sheltered housing

Sheltered housing enables you to live completely independently, but with added support available. Residents have their own flat, complete with their own kitchen and bathroom - but with extra benefits, such as:

  • Communal lounge – where you can spend time and socialise with other residents
  • Coffee mornings and other activities
  • Days out 

These schemes are open to residents aged 60 and over. If you’re interested in sheltered housing, please contact the Tenancy Support Services team on 020 7922 8500 or email services@cbha.org.uk

Examples of CBHA's sheltered housing schemes

Doreen Capstan House, Leytonstone

CBHA owns and manages 29 flats at Doreen Capstan House in Leytonstone. There are two common rooms for social activities, which include:

  • Pool
  • Bingo
  • Darts 
  • Coffee mornings

Recent refurbishment work has been completed on the laundry and communal lounge, with residents choosing the colours for the new paint and carpet. There are also days out organised by CBHA staff, which have included:

  • London sight-seeing tour 
  • Horticultural centre visit (Chelmsford)
  • River trip (Lee Valley Park)

Welcome Court, Walthamstow

CBHA owns and manages 26 flats at Welcome Court in Walthamstow. Social activities enjoyed by residents include:

  • Ladies who Lunch healthy eating events 
  • Coffee mornings
  • Summer fête 
  • Day trips to Margate and Leigh-on-Sea

If you’re interested in sheltered living, please contact the Tenancy Support Services team on 020 7922 8500 or email services@cbha.org.uk.

  • CBHA repairs

    All about the repairs service, plus information about pest control and home insurance.

  • Rent and benefits advice

    Advice on paying rent, housing benefit and coping with debt and arrears.