Landlord's responsibilities
Some repairs
are our responsibility

Landlord's responsibilities

Repairs we are responsible for:

 

We will maintain:

  • The structure and exterior of the building roofs, walls, floors (excluding coverings), ceilings, window cills and frames, doors and door frames, locks, skirting boards, drains, gutters, external pipes, gates, fencing, pathways, stairs and handrails.
  • kitchen and bathroom fixtures basins, sinks, toilets, baths (including taps).
  • electrical wiring and gas and water pipes
  • heating equipment and water heating equipment

and if you live in a flat:

  • any internal communal areas stairs, lifts, landings, lighting, entrances, entry phone systems, paving and shared gardens.

As your landlord, we have a health and safety responsibility to make garden sheds safe if they get into a condition where they might cause injury (this may also include removal) but we are not responsible for their day-to-day maintenance or decoration.

 

If you think that damage done to your property was caused through criminal activities, you will be asked to provide a crime number before we will carry out the work.